Responsible Disclosure Policy

Reporting security vulnerabilities to the myTrove team.

We take the security of our systems seriously. The responsible disclosure of security vulnerabilities helps us to ensure the security and privacy of our users.

Guidelines

We require that all users:

•Make every effort to avoid privacy violations, degradation of user experience, disruption to production systems, and destruction of data during security testing;

•Perform research only within the scope set out below;

•Use the identified communication channels to report vulnerability information to us; and

•Keep information about any vulnerabilities you’ve discovered confidential between yourself and myTrove until we’ve had 90 days to resolve the issue.

If you follow these guidelines, we commit to:

•Not pursue or support any legal action related to your research;

•Work with you to understand and resolve the issue quickly (including an initial confirmation of your report within 72 hours of submission).

Scope

•https://www.mytrove.co.nz

•myTrove public website and myTrove Notify

Out of scope

Any services hosted by 3rd party providers and services are excluded from scope. These services include:

•reCAPTCHA

Excluded test types

In the interest of the safety of our users, staff, the Internet at large and you as a security researcher, the following test types are excluded from scope:

•Findings from physical testing such as office access (e.g. open doors, tailgating);

•Findings derived primarily from social engineering (e.g. phishing, vishing);

•Findings from applications or systems not listed in the ‘Scope’ section;

•UI and UX bugs and spelling mistakes;

•Network level Denial of Service (DoS/DDoS) vulnerabilities.

Things we do not want to receive

•Personally identifiable information (PII);

•Credit card holder data.

How to report a security vulnerability

If you believe you’ve found a security vulnerability in one of our products or platforms, please get in touch using the Contact Us button below. Please include the following details with your report:

•Description of the location and potential impact of the vulnerability;

•A detailed description of the steps required to reproduce the vulnerability (POC scripts, screenshots, and compressed screen captures are all helpful to us); and

•Your name or handle (optional).

If you’d like to encrypt the information, please use our public key (available on request).

Have a question about this policy? Contact the myTrove team

Hall of Fame

A special thank you and recognition to all individuals and organisations who reported security vulnerabilities in one of the myTrove products or platforms and contributed to keeping our platforms secure and safe.

Suraj Dodiya viper king kunal mhaske Gaurav Ghule Raju Patil Appsec Jay Amol Hokarne Gourab Sadhukhan Mihir Dhanumaalaian R Sarang Barshikar Utkarsh Bhangale

All found an issue with DNS records.